The company is registered in Hong Kong under name Kopertowski Design Limited (KD), the name you will also see on your card/bank statement and sometimes on the invoices included inside the package.
As for now, we have only our secretary's office at this address: KOPERTOWSKI DESIGN LIMITED - Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong
Shipping
If you would like to receive toys out of USA or Canada please send us an email via contact form. International shipping costs will be applied separately to your order, and will be added at checkout.
As for now as we producing toys in the US it is easier for us to ship only in US and Canada at the moment.
It depends on where you are. Orders processed here will take 3-5 business days from submission to dispatched, plus days to deliver depends on which method will chose at the checkout. Delivery details will be provided in your confirmation email.
We use all major carriers but most of the time that is USPS. You’ll be asked to select a delivery method during checkout.
Order
We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. Also, you can always send us an email at info@x-mayl.com and we will check it for you.
Product
More information about the policy of returns and what items you can return on exchange you will find under Return And Exchange
As for now we don't have that option at X MAYL but we have collection of apparel on MAYL Wear website. The Nomino Collection
Other
Weare sorry you are having trouble applying discount codes, please note that some discount codes require users to create an account or in some cases discount codes can not be stacked on top of each other to receive a bigger discount. If you have some troubles anyways please send us an email via contact form.
X MAYL periodically run discount codes and various sales throughout the year. Join our mailing list to be notified as soon as we run any promotions online.
We currently accepts majority of credit cards Visa, MasterCard and American Express. We also accept payment via PayPal and Apple Pay.
You can contact us through our contact page! We will be happy to assist you.
